Bihar Board 12th Business Studies Objective Questions and Answers
Bihar Board 12th Business Studies Objective Answers Chapter 12 Consumer Protection
Question 1.
The disputes comes under Consumer Protection Act are:
(A) Dispute as to sale of shares by a company
(B) Dispute of Penal Nature
(C) Disputes as to sale of defective goods by the seller
(D) Service Disputes
Answer:
(C) Disputes as to sale of defective goods by the seller
Question 2.
Consumer Protection Act was passed :
(A) In 1986
(B) In 1986
(C) In 1996
(D) In 1997
Answer:
(B) In 1986
Question 3.
Consumer Protection Act is effective in India from :
(A) 15th April, 1986
(B) 15th April, 1987
(C) 15th April, 1988
(D) None of these
Answer:
(B) 15th April, 1987
Question 4.
National Commission can settle disputes:
(A) Upto ₹ 5 lakh
(B) Upto ₹ 10 lakh
(C) Upto ₹ 20 lakh
(D) Above ₹ 1 crore
Answer:
(D) Above ₹ 1 crore
Question 5.
Consumer dispute settlement agencies are :
(A) District Forum
(B) State Commission
(C) National Commission
(D) All the above
Answer:
(D) All the above
Question 6.
Under the Consumer Protection Act, complaintant means:
(A) Consumer
(B) State Government
(C) Central Government
(D) All the above
Answer:
(D) All the above
Question 7.
District Forum can settle disputes :
(A) Upto 5 lakh Rs
(B) Upto 10 lakh Rs
(C) Upto 15 lakh Rs
(D) Upto 20 lakh Rs
Answer:
(D) Upto 20 lakh Rs
Question 8.
State Commission can settle disputes :
(A) Upto 5 lakh Rs
(B) Upto 10 lakh Rs
(C) Upto 20 lakh Rs
(D) Above 20 lakh Rs
Answer:
(D) Above 20 lakh Rs
Question 9.
The responsibility of consumer in Indian is :
(A) To be quality conscious
(B) To obtain receipt for purchase
(C) To be aware of his rights
(D) All of these
Answer:
(D) All of these
Question 10.
There are machinery’ for settlement of consumer disputes:
(A) Three
(B) Five
(C) Ten
(D) Two
Answer:
(A) Three
Question 11.
Which one of the following is not a consumer product ?
(A) Raw material
(B) Refrigerator
(C) Old statue
(D) Shoes
Answer:
(A) Raw material
Question 12.
Consumer rights under Consumer Protection Act are :
(A) 6
(B) 7
(C) 8
(D) 9
Answer:
(A) 6
Question 13.
Consumer Protection Act covers :
(A) Dispute relating service
(B) Dispute relating to diffective products services
(C) Claims relating to industrial accidents
(D) All the above
Answer:
(B) Dispute relating to diffective products services
Question 14.
Consumer court under Consumer Protection Act means:
(A) Distriect Forum
(B) State Commision
(C) National Commission
(D) All the above
Answer:
(D) All the above
Question 15.
Which of the following is not a NGO : ?
(A) Mumbai Consumers Panchayat, Mumbai
(B) Consumers Assciation, Kolkata
(C) Consumers Education and Research Centre, Ahmedabed
(D) Consumers Protection Council, New Delhi
Answer:
(C) Consumers Education and Research Centre, Ahmedabed
Question 16.
The maximum age of the member of National Commission may be:
(A) 60 years
(B) 65 years
(C) 70 years
(D) None of these
Answer:
(B) 65 years
Question 17.
Under Consumer Protection Act, consumer means:
(A) The person who purchases the goods and resale them
(B) The person who purchases the goods and does not resale them
(C) The person who purchases the components of an article and assembles them
(D) None of these
Answer:
(B) The person who purchases the goods and does not resale them
Question 18.
District Forum can settle disputes :
(A) Upto ₹ 5 lakh
(B) Upto ₹ 10 lakh
(C) upto ₹ 15 lakh
(D) Upto ₹ 20 lakh
Answer:
(D) Upto ₹ 20 lakh
Question 19.
Working non-government organisation of India is :
(A) VOICE
(B) Common Cause
(C) Both
(D) None of these
Answer:
(C) Both